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Acceptable Use Policy PDF Print E-mail

1.0 Use of Services

1.01. The Customer agrees to use Cyber-Synergism's services only for lawful purposes, in compliance with all applicable laws.

  • Specific Activities that are prohibited include, but are not limited to:
  • Threatening harm to persons or property or otherwise harassing behavior.
  • Violating U.S. export control laws for software or technical information.
  • Fraudulently representing products/services using your account.
  • Facilitating, aiding, or encouraging any of the above activities.

Additional Activities are prohibited that appear in further sections of these guidelines, including section 2.0 Use of Material and 3.0 System Security.

1.02. Cyber-Synergism reserves the right to investigate suspected violations of these Guidelines. When Cyber-Synergism becomes aware of possible violations, Cyber-Synergism may initiate an investigation which may include gathering information from the Customer or Customers involved and the complaining party.

During an investigation, Cyber-Synergism may block access at the router level to customer's equipment involved. If Cyber-Synergism believes, in its sole discretion, that a violation of these Guidelines has occurred, it may take responsive action. Such action may include, but is not limited to, temporary or permanent blocking of access to customer's equipment, and the suspension or termination of the customer's service.

Cyber-Synergism, in its sole discretion, will determine what action will be taken in response to a violation on a case-by-case basis. Violations of these Guidelines could also subject the Customer to criminal or civil liability.

1.03. The Customer of record is responsible for all use of the services and co-location space, with or without the knowledge or consent of the Customer.

1.04. In the event of a Denial of Service (DOS) or similar attack on customer's equipment connected to any network services at Cyber-Synergism, customer's IP address(es) may be null routed by the network provider until the attack ceases. During such an event Cyber-Synergism will make every reasonable commercial effort to contact the customer to help in addressing the problem.

2.0 Use of Material

2.01. Materials in the public domain (e.g., images, text, and programs) may be downloaded or uploaded using Cyber-Synergism services. Customers may also re-distribute materials in the public domain.

The Customer assumes all risks regarding the determination of whether the material is in the public domain.

2.02. The Customer is prohibited from storing, distributing or transmitting any unlawful material through Cyber-Synergism services. Examples of unlawful material include but are not limited to direct threats of physical harm, child pornography, and copyrighted, trademarked and other proprietary material used without proper authorization. The Customer may not post, upload or otherwise distribute copyrighted material on Cyber-Synergism's servers without the consent of the copyright holder. The storage, distribution, or transmission of unlawful materials could subject the Customer to criminal as well as civil liability, in addition to the actions outlined in 1.02 above.

2.03. The Customer may not store or distribute certain other types of material. Examples of prohibited material include, but are not limited to, programs containing viruses or Trojan horses and tools to compromise the security of other sites, tools used to collect email addresses for use in sending bulk email, or tools used to send bulk mail.

2.04. Each Cyber-Synergism customer account receives a login and password to the Cyber-Synergism Customer Portal. The Customer is responsible for changing his or her password when the account is activated through Customer Portal. This password allows access to the Customer Portal and is also used for the Customer to maintain Customer's access list, equipment list and to report trouble via our Ticketing System.

2.05. Each Cyber-Synergism Customer is responsible for the equipment security of his or her password. Generally, secure passwords are between 6 and 8 characters long, contain letters of mixed case and non-letter characters, and cannot be found in whole or in part, in normal or reverse order, in any dictionary of words or names in any language. The Customer is responsible for changing his or her Customer Portal password regularly.

2.06. Cyber-Synergism staff may monitor the security of Customer passwords at any time. A Customer with an insecure password may be directed to change the password to one which complies with the above rules. Customers who repeatedly choose insecure passwords may be assigned a password by Cyber-Synergism.

3.0 System Security

3.01. The Customer is prohibited from utilizing Cyber-Synergism services to compromise the security or tamper with system resources or accounts on computers at Cyber-Synergism or at any other site. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include but are not limited to password guessing programs, cracking tools or network probing tools.

3.02. Cyber-Synergism reserves the right to release the contact information of Customers involved in violations of system security to system administrators at other sites, in order to assist them in resolving security incidents. Cyber-Synergism will also fully cooperate with law enforcement authorities in investigating suspected lawbreakers.

4.0 Usenet News Use

4.01. Cyber-Synergism may investigate complaints regarding posts of inappropriate material to Usenet by Customers and may, in its sole discretion, take action based on the rules below. Criteria for determining whether a post is inappropriate include, but are not limited to, the written charter/FAQ of the newsgroup(s) in question, the established Usenet conventions outlined below, the system resources consumed by the posting, and applicable laws.

4.02. Usenet news articles posted using Cyber-Synergism services must comply with the written charter/FAQ of the newsgroup to which they are posted. If a newsgroup does not have a charter or FAQ, its title may be considered sufficient to determine the general topic of the newsgroup. Cyber-Synergism Customers are responsible for determining the rules of a newsgroup before posting to it.

4.03. Established Usenet conventions ("Netiquette") prohibit advertising in most Usenet newsgroups. Cyber-Synergism Customers may post advertisements only in those newsgroups which specifically permit them in the charter or FAQ. Some newsgroups may permit "classified ads" for single transactions between private individuals, but not commercial advertisements. Cyber-Synergism Customers are responsible for determining whether or not a newsgroup permits advertisements before posting.

4.04. Netiquette prohibits certain types of posts in most Usenet newsgroups. Types of prohibited posts include chain letters, pyramid schemes, encoded binary files, job offers or listings, and personal ads. Cyber-Synergism Customers may post these types of message only in newsgroups which specifically permit them in the charter or FAQ (if any). Cyber-Synergism Customers are responsible for determining whether or not a newsgroup permits a type of message before posting.

4.05. Cyber-Synergism Customers may not alter the headers of posts to Usenet to conceal their email address or to prevent Customers from responding to posts.

4.06. Only the poster of a Usenet article or Cyber-Synergism has the right to cancel the article. Cyber-Synergism Customers may not use Cyber-Synergism resources to cancel articles which they did not post. The sole exception to this rule is for moderators of formally moderated newsgroups; the moderator of a newsgroup may cancel any articles in a newsgroup he or she is moderating.

4.07. Cyber-Synergism Customers may not attempt to "flood" or disrupt Usenet newsgroups. Disruption is defined as posting a large number of messages to a newsgroup, which contain no substantive content, to the extent that normal discussion in the group is significantly hindered. Examples of disruptive activities include, but are not limited to, posting multiple messages with no text in the body, or posting many follow-ups to messages with no new text.

5.0 Email Use

5.01. Cyber-Synergism will investigate complaints regarding email and may, in its sole discretion, take action based on the rules below. If an email message is found to violate one of the policies below, or to contain unlawful material, as described in 2.02 and 2.03 above, Cyber-Synergism may take action as outlined in 1.02 above.

5.02. Cyber-Synergism Customers may not send email in any way that may be illegal. Cyber-Synergism recognizes that email is an informal medium; however, Customers must refrain from sending further email to a user after receiving a request to stop.

5.03. Unsolicited advertising mailings, whether commercial or informational, are strictly prohibited. Cyber-Synergism Customers may send advertising material only to addresses which have specifically requested that material.

5.04. Cyber-Synergism Customers may not send, propagate, or reply to mail bombs. Mail bombing is defined as either emailing copies of a single message to many Customers, or sending large or multiple files or messages to a single user with malicious intent.

5.05. Cyber-Synergism Customers may not alter the headers of email messages to conceal their email address or to prevent Customers from responding to messages.

5.06. Violations of the Cyber-Synergism policies outlined in this document can sometimes result in massive numbers of email responses. If a Cyber-Synergism Customer receives so much email that Cyber-Synergism resources are affected, Cyber-Synergism staff may block access to the customer's equipment at the router level.

6.0 World Wide Web use

6.01. Cyber-Synergism will investigate complaints regarding inappropriate material on Web pages transmitted using Cyber-Synergism services, in its sole discretion, require that the material be removed or take action as outlined in 1.02 above. If you do not agree to be bound by these Acceptable Use Guidelines, please notify Cyber-Synergism Customer Service, This e-mail address is being protected from spambots. You need JavaScript enabled to view it so that we may initiate a closure of your account.